403-702-4000 info@xlimo.ca

our commitment

Our Commitment

We know that there’s plenty of competition out there when it comes to limousine services in Calgary. It seems like around every corner, there’s another company offering a deal or a too-good-to-be-true package. So how do we stand out from the pack and make sure that everyone who books with us is getting the quality of service that they deserve?

We were wondering the same thing, back when we began, more than a decade ago. That’s why we came up with our commitment to our clients.

Any limo company can promise all kinds of great things, over the phone or by email, and then fail to deliver when the time comes to pick you up – because they know that, by the day of your event, it’s too late for you to go anywhere else! They might show up in a vehicle inferior to the one you booked, lacking features you wanted, or with a driver that doesn’t quite have the skills necessary to drive a limo through busy city streets. They may be late, not have the right safety certifications, or just have a gruff attitude that doesn’t help you relax on your big day. Unfortunately, these kind of situations happen all the time.

And that’s why we set out to change that.

Our commitment is simple: our clients come first – always. We go out of our way to make sure that, if nothing else, they get to their destination feeling like we did everything in our power to deliver on our promises of excellent service. Our hallmark of this is our promise to get you the experience you paid for, even if we have to pay more for it.

If, for example, something happens to the limousine you booked with us, and we have no other options, we will pay out-of-pocket to make sure that you get the luxurious and care-free ride that you wanted. It’s happened before – because in real life, sometimes things happen that we just can’t anticipate – and at the end of the day, the most important thing to us is that our clients get what they wanted, that they get to where they’re going in a safe manner at the hands of one of our extensively trained drivers, and that our reputation is upheld and passed along. That’s why we’ve been in business for so many years now, and why we get repeat customers who love to come back with us.

So don’t let excuses and the extremely fine print at the bottom of a contract ruin your event – whether it’s just a night on the town, or the most important day of your life, you deserve to get the services you paid for. We keep you updated well in advance, checking in systematically until almost the moment we arrive at your door. Our commitment is that when you book with XLIMO.CA, you are getting a Calgary limo experience unlike any other in the city – one that’s safe, certified, and punctual. That’s what we have, that the other companies don’t.

Contact us today to find out more, at 403-702-4000, or visit our online reservation page here. We look forward to fulfilling your transportation needs – and showing you exactly what we can do for you!